SHIPPING & RETURNS
Shipping Policy
At AlphaGreenPower, we believe in transparency and efficiency. Our shipping methods are designed to ensure that your orders for water sport gear, including our innovative electric surfboards and racing boats, arrive safely and promptly. We offer various shipping options to meet your needs, and our packaging is eco-friendly to align with our commitment to sustainability. We aim to keep our shipping costs competitive to provide you with the best value.
If you have any questions about your shipping status, we're here to help! Feel free to reach out to our customer service team for updates or concerns regarding your order. We want to ensure you have a seamless shopping experience with us.
Return & Exchange Policy
Your satisfaction is our priority at AlphaGreenPower. If you find that our products do not meet your expectations, we have a clear return and exchange policy in place. Simply contact our support team within 30 days of your purchase to initiate a return or exchange. We strive to make this process as straightforward as possible, allowing you to shop with confidence.
In the event of a return, products must be in their original condition and packaging. We appreciate your understanding and look forward to serving you better with each purchase.